Covid-19 infomation in alternative formats
- Click here for Covid-19 information in BSL: https://signhealth.org.uk/resources/coronavirus/
- Click here for Covid-19 easy read resources: https://www.mencap.org.uk/advice-and-support/health/coronavirus-covid-19
- Click here for Covid-19 information in different languages: https://www.doctorsoftheworld.org.uk/coronavirus-information/
What you can and can't do
You must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives.
If you think you might have coronavirus
A high temperature
- A new, continuous cough
Loss or change in sense of smell or taste
What to do if you have these symptoms
Do not go to a GP surgery, pharmacy or hospital. You should stay at home and self isolate.
Only call 111 if you cannot get help online.
You must get a test. Find out more and book.
Use the NHS 111 online coronavirus service if:
- You feel you cannot cope with your symptoms at home
- Your condition gets worse
- Your symptoms do not get better after 7 days
How to self isolate if you or someone in your house has coronavirus
If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.
If you live alone, you should stay at home for 10 days from when your symptoms started. If you live with others, then you must stay at home for seven days from when your symptoms started. However, everyone else in the household who is well must stay at home and not leave for 14 days.
For more information about when to self isolate and what this means for families visit the Government website.
If you need support while you self-isolate, such as help with food delivery or additional payments due to loss of income, contact Greenwich Council.
You can find out more by visiting:
Greenwich Community Hub for support during isolation
Test and Trace Support Payment scheme for financial support
How to avoid catching or spreading germs
Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
Put used tissues in the bin straight away.
Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.
Try to avoid close contact with people who are unwell.
Do not touch your eyes, nose or mouth if your hands are not clean.
Coronavirus (COVID-19) Vaccine
The first vaccine for COVID-19 has been rigorously tested and confirmed as safe and highly effective by the expert Medicines and Healthcare products Regulatory Agency (MHRA), with the vaccine roll-out beginning on 8 December 2020.
Advice for people at high risk
The guidance for the clinically extremely vulnerable is that shielding has been paused. To find out what this means, click the button below.
If you’re clinically extremely vulnerable, you are advised not to enter any area where shielding advice is in place.
Getting tested for Coronavirus (COVID-19)
Guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available is available on the Council's website.
Face masks - when to wear one
To find out which settings require you to wear a face mask click the link below.
You do not need to wear a face covering if you have a legitimate reason not to. This includes (but is not limited to):
- young children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- if putting on, wearing or removing a face covering will cause you severe distress
- if you are traveling with or providing assistance to someone who relies on lip reading to communicate
- to avoid harm or injury, or the risk of harm or injury, to yourself or others
- to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
- to eat or drink if reasonably necessary
- in order to take medication
- if a police officer or other official requests you remove your face covering
NHS England has produced a list of common questions about coronavirus, covering advice for you and your family, how it's caught and spread, prevention, self-isolation, testing and treatment and foreign travel.