Who we are and what we do
We are the independent champion for people who use publicly funded health and social care services in the Royal Borough of Greenwich.
We make sure NHS leaders and decision-makers hear your voice and use your feedback to improve care.
We can also help you to find reliable and trustworthy information and advice to help you live well.
Our mission
To listen to all those who use health and care services in Greenwich and ensure their needs are heard and prioritised in the design and delivery of health and care services.
How we work
Healthwatch Greenwich relies on the input and feedback from local people.
- Local people are encouraged to identify areas of concern and bring these to the attention of Healthwatch Greenwich by telephone, email, social media, letter, or attendance at local events. (Where particular issues are not within Healthwatch Greenwich’s remit, people will always be advised on the right agency to contact for help.)
- Partnership working is key to Healthwatch Greenwich’s philosophy, so local service user organisations suggest areas of work, and timescales for completion. This avoids duplication of effort.
- Commissioners in both Health and Social Care also assist Healthwatch Greenwich in identifying any specific topic related priorities.
- South East London Healthwatch includes Bexley, Bromley, Lambeth, Lewisham and Southwark. We work closely to identify cross borough issues, share infromaton and represent people at a regional level.
- Healthwatch England heads up the nationwide network of Healthwatch organisations and sets out its statutory responsibilities e.g. the right to Enter and View any publicly funded health and social care service.
Our approach
People's views come first - especially those who find it hardest to be heard.
We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you.
Have your say
Tell us your experience of health and social care services and help make care better.
Advice and information
Find out about more about how we can help you access the support you need to live well.
Our Board
Find out more about our Board.
Our staff
Meet our staff and volunteers.