Healthwatch Greenwich receives ‘Investing in Volunteers’ award

Healthwatch Greenwich is proud to be an Investing in Volunteers (IiV) achiever, having been awarded the quality mark/standard in 2024. It shows that we value our volunteers and demonstrates our commitment to volunteering within the organisation. 

“I'm really excited about Investing in Volunteers Certification! It's a testament to the amazing team of our volunteers. They're the backbone of work. Even though we're a small organisation, this shows that strength lies our vibrant volunteer programme,” said Kiki Bourcha, community engagement manager with Healthwatch Greenwich, upon receiving the accreditation.

Investing in Volunteers is the UK quality standard for all organisations involving volunteers. Investing in Volunteers aims to improve the quality of the volunteering experience for all volunteers and demonstrates that organisations value the enormous contribution made by their volunteers. Investing in Volunteers is delivered by the national volunteering infrastructure bodies in Scotland and Northern Ireland. Together they enable organisations across the UK to achieve the award. 

Healthwatch Greenwich, a champion of health and social care in Greenwich, was assessed against six quality areas and proved to excel in all aspects of working with its volunteers. 

The Chair of UK Volunteering Forum – UKVF (the Awarding Body) said “UKVF is delighted to announce Healthwatch Greenwich’s successful achievement of this Award, they have demonstrated a real commitment to volunteering, proven that their volunteer management policies and procedures meet nationally recognised standards.” 

Investing in Volunteers is unique in that it is the only standard that focuses on volunteers. It is based on the following six quality areas: 

1. Vision for Volunteering 

2. Planning for Volunteers 

3. Volunteer inclusion 

4. Recruiting and welcoming volunteers 

5. Supporting volunteers 

6. Valuing and developing volunteers 

Further information about the Standard can be found on investinginvolunteers.co.uk.