Where to find mental health support in Greenwich
Where to get help in a mental health crisis
Mental Health Crisis Line: 0800 330 8590 (24 hour service)
The crisis line is a 24hr telephone service for residents of Bexley, Bromley and Greenwich who may be experiencing a mental health crisis. The crisis line provides an opportunity to talk to a mental health professional about your mental health crisis. The service also provides advice and information for carers, family and friends who may know someone experiencing a mental health crisis.
Text SHOUT to 85258 to contact the Shout Crisis Text Line - it's a free messaging service for mental health support in a crisis
Do you need an interpreter?
- Call 111 and ask to be put through to the crisis line via an interpreter
In an emergency you should contact emergency services by calling 999 or go to the Accident and Emergency (A&E) department of your local hospital.
You can also contact NHS 111 if you have an urgent medical problem and you’re not sure what to do. NHS 111 is available 24 hours a day, 7 days a week.
Adult mental health services
If you think you are experiencing mental illness, the first step is to visit your GP. You may then be referred to the Oxleas NHS Trust who may arrange for you to see a psychiatrist.
Once your problem has been diagnosed, a care programme will be developed based on your needs.
Mental health teams
Oxleas NHS Foundation Trust's Community Mental Health Teams provide:
- assessment and shared care - short term
- recovery care - long term
- drop-in services.
GP surgeries have direct access to both teams for their patients if a greater level of intervention is required again.
Being as open and honest as possible, even though extremely difficult, is what has assisted me.
More mental health support in Greenwich
- Time to Talk, a service provided by Oxleas NHS Trust which takes self-referrals. Their team of therapists are based in Eltham, but can see patients at other centres throughout the borough. Greenwich Time to Talk offers free psychological treatment as recommended by the National Institute for Health and Clinical Excellence (NICE) guidelines for anxiety and depression. This is mainly cognitive behaviour therapy (CBT) and counselling.
- South East London Mind provide a number of services in the Royal Borough of Greenwich as long as you are a resident of Greenwich.
- You can call South East London Mind on:
02088532395
- CACT counselling in Greenwich is a counselling service for parents and carers of young people with disabilities living in the Royal Borough of Greenwich. Qualified and experienced counsellors deliver the free service which comprises a mixture of in-person and online & telephone-based sessions. For more information, email counselling@cact.org.uk
- Qwell – an anonymous tool and online chat with a wellbeing professional for adults.
Child and adolescent mental health services (CAMHS)
Greenwich Child and Adolescent Mental Health Services (CAMHS) supports people under the age of 18 who are struggling with their mental health.
They provide routine and urgent assessments and perform evidence-based interventions based on the individual’s clinical needs. These interventions include providing advice, signposting and brief focused, goal-based support.
For more information, contact: 0203 260 5211 Monday to Friday (8am to 7pm)
If you need help urgently, please contact the SLP CAMHS Crisis Line on 020 3228 5980 Monday to Sunday 5pm-11pm.
I need help managing stress, anxiety, problems sleeping and low mood
If you are experiencing stress and anxiety, and have problems sleeping or managing low mood, there are NHS-approved, online advice and tools available on Good Thinking to help you. These include:
- Guides
- Podcasts
- Workbooks
I am not sure what support I need
If you’re not sure what you need, you can talk to a Live Well advisor who can tell you about services and activities that could help you or someone you know.
Call Live Well Greenwich for free on 0800 470 4831.
