Where can I get advice about NHS complaints?
What is advocacy?
Advocacy means getting support from another person to help you express your views and wishes, and to help make sure your voice is heard. Someone who helps you in this way is called your advocate.
Some people have difficulties taking part in the care decision-making process. This could be for a variety of reasons, including having a learning disability, mental or physical health issues, or being very elderly or ill.
There are several different types of advocates that offer a range of support.
Do you need advocacy support?
Healthwatch Greenwich can help by signposting you to free, confidential advocacy support in your area.
Free and confidential advocacy support in Royal Greenwich
POhWER
POhWER delivers information, advice, support, empowerment and advocacy services in areas across the UK. POhWER’s mission is to empower people to have a voice and make a real difference to their lives. We do this by speaking for them when they can't and supporting them to speak for themselves when they can. All POhWER's services are free, independent and confidential.
Visit https://www.pohwer.net/Greenwich
Call 0300 456 2370 (charged at your standard network rate)
Downloads
Find out more about the POhWER service. POhWER deliver the Independent Health Complaints Advocacy Service (IHCAS) in Greenwich to adults who live there. This service supports people to raise their complaints and concerns about treatment and care they have received from the NHS.
Advocacy Now
Advocacy Now work with all adults from 18 upwards who feel that they need support to make their voice heard in decisions affecting their lives.
Visit https://advocacynow.org.uk/
020 8269 0298
