Changes to health and social care equipment providers in south east London

Advice and Information - 18 August 2025

NRS, a health and social care equipment provider in South East London, is currently winding down its operations. As a result, local authorities throughout South East London are transitioning to new suppliers, which is causing some service disruptions.

Many people in south east London require equipment to help them at home. This includes mobility aids, bath lifts, grab rails and raised furniture.

NRS healthcare has provided this equipment for many London boroughs, including Bromley, Lambeth, Greenwich and Southwark, but is currently winding up its operations.

As a result, these local authorities are moving to new suppliers. There will be some disruption to service while this happens, but this should be short-lived, while they restore a full service for local residents.

If you have any general enquiries, please contact the person or organisation who prescribed the equipment for you, or if you have specific concerns, you can contact Greenwich Adult Social Care:

020 8921 2304

Community.Equipment@royalgreenwich.gov.uk

If you are following up on an equipment order, or want to arrange a repair, please call the new provider, Inspire:

01322 520 580