News and reports

In 2021, we conducted a mystery shopping exercise to measure telephone waiting times in GP surgeries in Greenwich. Given that long waits on phone lines continue to be a regular source of frustration for residents, we repeated this exercise at the end of 2024.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Download and read the full report at the end of the page.

Read and download the full report at the end of this page.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of people visiting the Urgent Treatment Centre at Queen Elizabeth Hospital.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Read and download the full report at the end of this page.

Read Healthwatch Greenwich's latest report for insights into stakeholder feedback on our work and the actions we've taken to address these recommendations.

Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of people living with homelessness and the challenges they face in navigating local health and care services.

Read Healthwatch Greenwich's latest report capturing our work on delivering a short-term befriending service for Greenwich residents.