Annual Report 2019-2020

Report - 30 June 2020

Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

Highlights from this year:

  • Over 20 volunteers helped to carry out our work
  • We employed 2.6 FTE staff (full-time equivalent)
  • We received £129,000 in funding from the Royal Borough of Greenwich in 2019-20

Infomation and signposting: 3,210 people contacted us for information, signposting and guidance on the phone, via email, in person or received information and leaflets from us this year. 

Outreach and engagement: We attended 67 events this year to gather service user views, including outreach sessions at libraries and at health services, and visits to public places such as shopping areas and transport hubs. This year we also attended over 175 partnership and strategic meetings, including monitoring of health and care services and patient user groups. We generated 99,312 impressions through our Twitter account and 13,749 people visited our website

Our reports: We published 17 reports about the improvements people would like to see with their health and social care services

Downloads

If you need this report in a different format, please email info@healthwatchgreenwich.co.uk 

Healthwatch Greenwich annual report 2019-2020
Download (PDF 3.39 MB)

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