COVID-19: What people are telling us about vaccines

What are people telling us about COVID-19 vaccines?

This briefing aims to provide an update for national health and social care stakeholders about the COVID-19 vaccine roll-out. It draws on:

• Information and advice the public are asking us about

• Experiences and attitudes people have shared with us

COVID-19 vaccine issues covered in the latest update

It focuses on people’s views, concerns and experiences of:

• Experience of the vaccine roll-out;

• Reasons for low vaccine confidence;

• Access to the vaccine; and

• Access to the second dose.

This update is informed by:

• The views of over 2000 people in local Healthwatch reports;

• The views of 1847 people responding to Healthwatch England’s national survey; and

• Data from 39 local Healthwatch services across England, providing the feedback of 242 individuals on the COVID-19 vaccine delivery.