April 2022 Feedback Report
Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.
What did we hear this month?
- GP services
- Front desk communication
- Telephone waiting times
- Access to appointments
- Petition to improve access
- eConsult
- Telephone consultations
- Prescriptions
- COVID-19 Vaccinations and testing
- Lewisham and Greenwich trust
- Waiting times at A&E
- Elective procedures
- Phlebotomy services
- Maternity care
- Baby clinics
- Pediatrics
- Communication
- Dental care
- Access
it was so refreshing today to get a smooth, straightforward service from the front desk staff. I rang to make an appointment and I was so touched by the warmth and kindness
The whole experience was appalling. I hope no mum has to go through this.
One doctor refused to acknowledge my gender… according to him everything was a mental health issue and suggested I be in therapy. I have been in therapy lots and lots of times, but it felt disturbing for a medical professional to suggest I was not trans, just traumatised
Downloads
April Feedback report
Next Steps
We will follow-up on all concerns or issues raised. We will work with commissioners, providers, and service users to understand both where services are working well and where further development may be needed.
Downloads
Response from LGT
