What did we hear in March 2023? What action has been taken?
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
In March, we heard from 248 people about their experience of health and care services in Greenwich.
Service users contacted us through:
- Calls and emails to us
- Meetings between us and local groups or advocates
- Outreach and engagement events
- Conversations on social media and online reviews
They have given my elderly mother great care and advice. She is
seen promptly by the Dr and given that extra time to explain all her
worries and questions, that sadly she needs these days. I use the
eConsult system and I have found that when I do so I receive a
response pretty quickly and if needs be am seen in person by the Dr.
I have found the staff to be patient and kind.
…I called the practice 7 times, sent email, and completed online forms
to no avail.
Downloads
To request this report in another format, please contact Steve steve@healthwatchgreenwich.co.uk
March 2023 Feedback Report
