What did we hear in August 2023? What action has been taken?

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

We heard from 233 people about their experience of health and care services in Greenwich.

Service users contacted us through:

  • Calls and emails to us
  • Meetings between us and local groups or advocates
  • Outreach and engagement events
  • Conversations on social media and online reviews

The nurses at Phebotomy Clinic are aggressive, rude, careless (causing unnecessary pain to patients) and should be either retrained or replaced with nursing professionals with a compassionate disposition better suited to nursing!

Eltham Community Hospital

I completed an eConsult for my grandfather on Thursday, had a response and he was seen the same day. A real quick and easy process.

GP Practice Patient

Download full report here

If you need this report in an alternative format, contact Chandan: chandan@healthwatchgreenwich.co.uk

August 2023 Feedback Report

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