Dentistry in Greenwich

In 2023, we surveyed 161 Greenwich residents using face-to-face interviews to gather their experience and opinions about local NHS dental services. Residents were interviewed in a range of venues including community centres, libraries, children’s centres, and health/care venues - with each interview taking up to ten minutes. Although small in number, our sample reflected the diversity of Greenwich residents.

Summary of Findings

Long waiting times for NHS dentistry services were the primary issue impacting people’s experience and perceptions, with variations based on age and ethnic background.
Greenwich residents had mixed perceptions of how easy or difficult it is to get an appointment with their dental surgery, with the majority saying that it was ‘somewhat easy’. However, most respondents held a positive sentiment towards their dental surgery, which is somewhat consistent across demographic groups. Again, age and ethnic background were the primary source of variation in answers. The quality of service seemed to be the most significant factor influencing people’s sentiment.

A number of respondents found it difficult to register at or contact a dental surgery at all. Difficultly securing an appointment was a key reason cited by those who held negative sentiment towards their dental surgery.