What did we hear in June 2024? What action has been taken?
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
We heard from 339 Greenwich residents about their experience of health and care services in Greenwich.
Service users contacted us through:
- Calls and emails to us
- Meetings between us and local groups or advocates
- Outreach and engagement events
- Conversations on social media and online reviews
I had a good experience recently at my GP. My appointments are very attentive, and they listened to me carefully. I felt heard and was taken good care of.
I have been with my GP for many years. However, since COVID, things have changed. I feel they don't have the same patience as they used to and can sometimes sound rude, especially the receptionist. I was last seen in January. I felt rushed and I am not young anymore so talking a bit slower than usual. I think doctors should be more patient with us elderly.
