Healthwatch Greenwich Annual Report 2023-24

Highlights from our year

Reaching out

• 3,450 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
• 24,208 people came to us for clear advice and information about topics such as mental health and the cost-of-living crisis.

Making a difference to care

• We published 101 reports about the improvements people would like to see to health and social care services.
• Our most popular report on our website was: Maternity care for asylum-seeking and migrant women in south east London. Challenges of asylum-seeking and migrant women include difficulty in navigating maternity services, poor staff communication, poor quality of care, and a lack of local support networks.

Health and care that works for you

• We’re lucky to have worked with 67 outstanding volunteers who gave up 212 days donating the equivalent of £17,468 of their time at the rate of the London living wage.
• We’re funded by our local authority. In 2023-24 we received £145,000.
• We currently employ 7 staff members (5.5 FTE) who help us carry out our work.