Healthwatch Greenwich Confidentiality and Data Protection Policy

This document sets out the position of HWG on confidentiality and protecting the data that it holds. The purpose of this policy document is to establish a clear and agreed understanding of what confidentiality means.

Healthwatch Greenwich is committed to equality and diversity. It will never use any information it receives to discriminate against staff or volunteers or the wider community or use information for any other purpose than that stated to the person who gave it.

Context

  1. For the purposes of this policy HWG believes that confidentiality extends to any sensitive information that Healthwatch is party to in the course of its activities. This includes information passed on in writing and verbally.
  2. Data protection relates to the storage, access, and control of personal information held for HWG and with the permission of the person to whom those details relate.

Legal Framework

This guidance reflects the principles contained within the Data Protection Act 2018, The Human Rights Act 1998 and the Public Interest Disclosure Act 2012. HWG ensures compliance with the UK GDPR and Data Protection Act 2018 by processing personal data lawfully, fairly, and transparently. Information is collected only for specified, explicit purposes and is not kept longer than necessary. Individuals have the right to access, rectify, or erase their data.  

Contact Information

Name: Joy Beishon 

Title: Chief Executive – Healthwatch Greenwich

Telephone: 020 8301 8340

Email:joy@healthwatchgreenwich.co.uk

Secondary email (not confidential): info@healthwatchgreenwich.co.uk

Download the full policy

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