Healthwatch Greenwich Annual Report 2024-25
Our Annual Report for the year 2024-2025. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2025-2026.

Highlights from our year
Reaching out
- 2,929 people shared their experiences of health and social care services with us, helping to raise awareness of issues and improve care.
- 21,025 people came to us for clear advice and information about topics such as mental health and the cost-of-living crisis.
Making a difference to care
- We published 34 reports about the improvements people would like to see to health and social care services.
- Our most popular report on our website was: Enter and View Report Queen Elizabeth Hospital Urgent Treatment Centre, highlighting people's experiences of urgent care.
Health and care that works for you
- We’re lucky to have worked with over 70 outstanding volunteers and community supporters who gave up over 200 days of their time to help us improve local services.
- We’re funded by our local authority. In 2024-25 we received £145,000.
- During 2024-2025, we employed between 4-7 staff members (3.5- 6 FTE) who help us carry out our work.
Download the full report
If you would like this report in a different format, please contact caitlin@healthwatchgreenwich.co.uk