News and reports

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Anyone who is dissatisfied with any aspect of the service received by Healthwatch Greenwich can make a complaint under Healthwatch Greenwich complaints policy.

Working with Lewisham and Greenwich NHS Trust, we co-designed solutions to help patients optimise their health before undergoing surgery.

In 2021, we conducted a mystery shopping exercise to measure telephone waiting times in GP surgeries in Greenwich. Given that long waits on phone lines continue to be a regular source of frustration for residents, we repeated this exercise at the end of 2024.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Download and read the full report at the end of the page.

Read and download the full report at the end of this page.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of people visiting the Urgent Treatment Centre at Queen Elizabeth Hospital.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Read and download the full report at the end of this page.