2017/18 has been a year of both consolidation and change for Healthwatch Greenwich. We have worked hard to consolidate our position in Greenwich, building on strategic relationships and increasing awareness of Healthwatch amongst local residents and service users. Change has come with new members of staff and several new board members, all helping to take us forward and continue improving our service for the people of Greenwich
Over the last year, we’ve heard a huge range of issues and experiences presented to us by local patients, service users, carers and their families. From problems accessing GP services, through concern over the quality of adult social care services, to positive feedback about individual doctors, nurses and the full range of amazing health and social care professionals. Some of these experiences are highlighted in this report, along with information about our plans for the coming year and detail about how Healthwatch Greenwich is structured and financed.