June feedback report

Find out what the public has been telling us about health and social care during June 2021, including the issues people have faced accessing GP services.
Graphic image of a magnifying glass over a green and pink quotation mark

What did we hear this month?

The feedback concerns the following topics:

  • COVID-19 Vaccination
    • Vaccination hesitancy
    • Booking vaccination appointments
    • General enquiries
  • Access to GP services
    • Booking online appointments
    • Getting face-to-face appointments
    • Registering for GP services
    • Safety concerns
  • Adult social care
    • Care homes
  • Queen Elizabeth Hospital
  • Physiotherapy

Next Steps

We will follow-up on all concerns or issues raised. We will work with commissioners, providers, and service users to understand both where services are working well and where further development may be needed.

Where does our evidence come from?

The feedback presented in this report represents 290 responses from the following sources:

  • Calls, emails, website, and face-to-face feedback to Healthwatch Greenwich from Greenwich residents
  • Meetings between Healthwatch Greenwich and community representatives or leaders
  • Meetings between Healthwatch Greenwich and groups of Greenwich service users
  • Conversations as seen on social media from local community and neighbourhood groups
  • Online reviews of services

No recommendations were made in this report.

Downloads

For more information on our feedback report, contact Sue:

sue@healthwatchgreenwich.co.uk

020 8301 8340

If you require any of the information in this article in a different language or format, please contact us on 020 8301 8340 or email info@healthwatchgreenwich.co.uk 

June 2021 Feedback Report Healthwatch Greenwich

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views