What did we hear in September 2023? What action has been taken?
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
We heard from 113 Greenwich residents about their experience of health and care services in Greenwich.
Service users contacted us through:
- Calls and emails to us
- Meetings between us and local groups or advocates
- Outreach and engagement events
- Conversations on social media and online reviews
I've been stuck here, stuck indoors, and they said, 'Well, I'm sorry, but you've missed your appointment. You have to start all over again.
No one from NRS showed up, and Greenwich council had to step in and handle the installation of the shower and toilet bars instead. It should have been done weeks ago. My mother could not have a shower the whole time and she had to have strip washes.
Download Full Report
If you need this report in an alternative format, contact Chandan: chandan@healthwatchgreenwich.co.uk
September 2023 Feedback Report
