What did we hear in May 2024? What action has been taken?

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

We heard from 173 Greenwich residents about their experience of health and care services in Greenwich.

Service users contacted us through:

  • Calls and emails to us
  • Meetings between us and local groups or advocates
  • Outreach and engagement events
  • Conversations on social media and online reviews

I was very unhappy with services because everything is digital and not everyone is aware of how to use the internet as well as setting up appointments online.

GP Practice Patient

I was looked after very well at Queen Elizabeth Hospital. They were very quick with sharing information with me.

Queen Elizabeth Hospital Service User

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