What did we hear in April 2024? What action has been taken?
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
We heard from 459 Greenwich residents about their experience of health and care services in Greenwich.
Service users contacted us through:
Calls and emails to us
Meetings between us and local groups or advocates
Outreach and engagement events
Conversations on social media and online reviews
I am not happy with my services… When you call, the receptionist will give various excuses that there is no doctor or doctors are on hold. I am very upset. I do not know when receptionists became doctors. They do not listen to me.
The reception staff are rude they need training on empathy and how to treat patients.
Downloads
April 2024 Feedback Report
