One Conversation at a Time: How Befriending Reduces Loneliness

To combat loneliness and social isolation locally, Healthwatch Greenwich (HWG) partnered with Live Well (CACT) to deliver a short-term befriending service for up to 15 residents from June to September 2024. Unlike other befriending initiatives, this service was inclusive, accepting referrals from Live Well coaches for residents across all age groups, offering access for those in need of support. The service offered personalised companionship and assistance, designed to reduce feelings of isolation and promote mental well-being. Through a team of trained volunteers, HWG provided support in a variety of formats—including in-person visits, well-being calls, and online interactions—ensuring that residents could engage in ways that suited their preferences and circumstances.