1. “We just want what’s best for our daughter."

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    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  2. Improving the wait for cancer care

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    In July last year, Healthwatch published our findings of experiences you shared about trying to get cancer care. Thanks to this insight, the NHS has simplified their process so people can better understand what to expect.

  3. Your feedback improved maternal mental health support

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    Thanks to over 2,500 people who shared their views on the six-week check-up, we have ensured that the NHS prioritises mental health support for new parents.

  4. Over 10,000 NHS pharmacies begin treating people for common conditions

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    Patients in England will be able to get treatment for seven common conditions at their high street pharmacy from today without needing to see a GP, as part of a major transformation in the way the NHS delivers care.

  5. Our position on NHS dentistry

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    Communities across England have made it clear that NHS dentistry needs to be fixed – so it’s affordable and accessible. Read more about our evidence and what changes we’re calling for the NHS and Government to make.

  6. Muslim Mental Health Fact Sheet

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    Research suggests that Muslims face some of the greatest mental health inequalities, yet too many encounter significant barriers to support.

  7. Queen Elizabeth Hospital launches Same Day Emergency Care (SDEC)

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    New unit to help get LGT patients home and avoid hospital admission.

  8. Children’s Mental Health week

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    Children’s Mental Health Week is happening from the 5th to 11th February, and this year’s theme is ‘My Voice Matters’.

  9. Healthwatch Greenwich receives ‘Investing in Volunteers’ award

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    Healthwatch Greenwich, a health and social care champion, was assessed against six quality areas and proved to excel in all aspects of working with its volunteers.

  10. Sickle cell patients in south London to benefit from national £1.5M technology investment

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    Children, young people, and adults in South London suffering from sickle cell disease will soon benefit from better care closer to where they live, following the announcement of a national £1.5M investment in 25 red blood cell exchange devices.

  11. Doctors go on five-days strike from 24 February

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    A five-day strike by doctors is likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  12. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

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    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family

  13. More time, energy, and feeling fitter would motivate people to be more active

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    Nearly 3 in 4 (72%) of UK adults said that having more time, energy and feeling fitter would motivate them to be more physically active.
    UK adults are more than twice as likely to spend most of their time watching TV (38%) compared to cooking/preparing food (15%).

  14. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

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    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  15. Shweta’s experience: “If only a GP had seen me in person, I would have my degree with no delays.”

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    An international student shared how not receiving timely care delayed her prospects of graduating on time.

  16. NHS to roll out ‘Martha’s Rule’

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    The head of the NHS on 21st February announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.

  17. Raising Awareness of Women’s Cancer Screening

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    On Women’s Day, we were in General Gordon Square with a focus on promoting women’s health screening. Using a combination of strategies in a community setting, including face-to-face interaction (short, informal conversations), incentives (freebies), and information resources (leaflets), Healthwatch Greenwich promoted, encouraged, and reassured women about breast and cervical screening.
    Among the women we spoke to, awareness gaps were evident, particularly among recently migrated women. For others, trust in healthcare providers and systems is a key driver, with positive experiences encouraging future attendance. In addition, their children were a motivating factor for some. Negative experiences with GPs and hospitals (even when unrelated to screening) reduced the likelihood of women attending screening appointments. Some expressed fear of discomfort or pain, reducing motivation to take up screening opportunities, and women with mobility challenges faced physical barriers in accessing screening.

  18. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

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    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.