1. Advice on NHS complaints process from 1 February 2021

    Advice and Information -

    We are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.

  2. Escalating a formal NHS complaint

    Advice and Information -

    If you have made a complaint under the NHS complaints procedure and you aren’t satisfied with how it was dealt with at the first stage, you have the right to ask for an independent review by the Parliamentary and Health Service Ombudsman.

  3. Making a complaint about your GP

    Advice and Information -

    This page tells you where to start when you want to sort out a problem with a GP.

  4. Where can I get advice about NHS complaints?

    Advice and Information -

    Get support from a local organisation to help you express your views.

  5. I've made a complaint, what happens next?

    Advice and Information -

    Find out what happens after you've made a complaint.

  6. How to make a hospital complaint in Greenwich

    Advice and Information -

    Find out how to make a complaint about your experience at Queen Elizabeth.

  7. Join the national healthcare conversation: Take part in inpatient survey to shape a better future with £40 thank you voucher

    Advice and Information -

    Care Quality Commission (CQC) seeks patient input to develop crucial national survey. Here's how you can participate!

  8. Have your say on Musculoskeletal services in Greenwich

    Advice and Information -

    Have you used Musculoskeletal (MSK) services in Greenwich? Join the next public forum and share your experiences.

  9. How can you provide better care to diabetes patients?

    Advice and Information -

    Four areas where you can improve support for people diagnosed with diabetes.

  10. Share your feedback to improve care in your community

    Advice and Information -

    ‘Share for Better Care’, a new campaign launched by Healthwatch and the Care Quality Commission, addresses health inequalities across England.