
COVID-19: migrant health guide
Advice and guidance for healthcare practitioners on the health needs of migrant patients.

How can I find out my NHS Number?
You may be asked for your NHS number for some healthcare services, such as registering with a new GP or booking vaccination appointments.

Staying safe in half-term during the pandemic
As we move towards better weather and more daylight it is important to continue following Coronavirus safety advice.

COVID-19 vaccinations and booster jabs in Royal Greenwich
Take a look at what you need to know about the COVID-19 vaccination programme, including where to go, and why it's important.

Escalating a formal NHS complaint
If you have made a complaint under the NHS complaints procedure and you aren’t satisfied with how it was dealt with at the first stage, you have the right to ask for an independent review by the Parliamentary and Health Service Ombudsman.

Advice on NHS complaints process from 1 February 2021
We are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.

What is a personalised care plan
All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

The NHS COVID-19 app is now available to download for free in England and Wales
On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.

How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

Coronavirus: What does shielding mean?
Find out more about shielding, who it applies to, and what to do if you are shielding.