Graphic image of a magnifying glass over a green and pink quotation mark
Supporting Patient Participation Groups
Following our GP website audit in April 2020, we spoke to PPG leads in Greenwich in order to:map the range of ways PPGs operate; understand where they are working well, & why, and describe the challenges faced by PPGs in the wake of the pandemic.
25 September 2020
Report
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COVID-19 Recovery. What local residents are telling us
As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.
28 August 2020
Report
two old women in a care home laughing with their nurse
Residential and Nursing Care Homes: Summary Report of Enter and View visits
In January and February 2020, we carried out a series of visits to Residential Care Homes in Greenwich to ascertain the quality of life, experience and views of residents.
25 August 2020
Report
a protester holding up a "black lives matter" sign with the houses of parliament in the background
Black Lives Matter digital listening event summary
In light of the known impact of Covid-19 on Black, Asian and Minority Ethnic(BAME) communties, and our solidarity with the Black Lives Matter movement, in July we held a digital listening event.
19 August 2020
Report
Young male volunteer standing in front of Healthwatch branding
Healthwatch Greenwich complaints policy
Anyone who is dissatisfied with any aspect of the service received by Healthwatch Greenwich can make a complaint under Healthwatch Greenwich complaints policy.
17 August 2020
Report
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Healthwatch Greenwich board meeting minutes 2020
Minutes for the Healthwatch Greenwich board meetings 2020
17 August 2020
Report
Graphic image of a magnifying glass over a green and pink quotation mark
Healthwatch Patient Participation Group (PPG) meeting July 2020
Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020.
31 July 2020
Report
A photo of Greenwich park on a sunny day, taken from a hilltop facing the Royal Naval College and Canary Wharf
Annual Report 2019-2020
Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.
30 June 2020
Report
healthwatch mental health graphic
CAHMS Preliminary review follow-up
In 2018, we published a preliminary report on Child and Adolescent Mental Health Services (CAMHS) in Greenwich. This report builds on our earlier work and follows up on how our recommendations have been addressed.
30 June 2020
Report
Mother and daughter smiling at the camera at Healthwatch event
Insight on COVID-19: Support for vulnerable children
This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.
30 May 2020
Report
Male doctor speaking to a patient
GP websites: A report on the quality and content of website information
We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information.
1 February 2020
Report
a photo of a group of teenage girls taking a selfie
Young Carers Awareness Day Report
On Young Carer’s Awareness day, we visited a secondary school in Greenwich to speak to pupils who are also carers. We discussed their health concerns and how young people can influence the design and delivery of services that affect them.
30 January 2020
Report