We are visiting care homes in Greenwich

Find out more about why we are going into care homes in the borough and what you can do to help us.
Man in a care home

Why are Healthwatch Greenwich visiting care homes?

The Health and Social Care Act 2012 allows local Healthwatch authorised representatives to observe service delivery at providers across a range of health and social care services such as hospitals, GPs, and care homes. 

We call these Enter and View visits. They are a way for us to learn about and share examples of good practice from the perspective of people who experience the service first hand.

Through the programme we help providers to identify what is working well with services and where they could be improved.

How does it work?

Our trained staff and volunteers visit a Greenwich health and social care service. We then spend time at the location, talking both to people receiving care and those providing it.

After our visit, we analyse all the feedback that we have collected and write a report which is published on our website. We share our reports with the organisations involved, the local commissioner, the CQC, and with Healthwatch England. 

To protect the safety of service users and staff, we conduct risk assessments and DBS check all our staff and volunteers. 

Click here to see some of our previous Enter and View reports

How can you help?

We need as much feedback as possible on your experience of visiting care homes in the borough.

Share your experience with us

Please see a list below of the care homes we will go into:

Ashgreen House Residential and Nursing Home

Sandbach Pl, Woolwich, London SE18 7EX 

Brook House Care Centre

20 Meadowford Close, London SE28 8GA

Charlton Park Care Home

21 Cemetery Lane, London SE7 8DZ 

Cullum Welch Court Care Home

19 St. Germans Place, London SE3 0PW 

Meadows House Residential and Nursing Home

95 Tudway Rd, London SE3 9YG

Puddingstone Grange

82 Plumstead Common Rd, London SE18 3RD

Riverlee Residential and Nursing Home

Franklin Pl, London SE13 7NJ

The Oaks

904 Sidcup Rd, London SE9 3PW

Time Court Residential and Nursing Home

Woodland Terrace, London SE7 8EX

Westcombe Park Care Home

112a Westcombe Park Rd, London SE3 7RZ

Weybourne

1 Finchale Rd, London SE2 9AH