December 2021 Feedback Report
What did we hear this month?
The feedback we collected this month concerns the following topics:
- COVID Vaccinations / Boosters
- Booking an appointment
- Vaccination Centres
- Vaccination hesitancy
- Primary Care
- Telephone contact
- Lewisham and Greenwich NHS Trust
- Quality of care
- Care for older people
- Maternity
- COVID restrictions
- Dentistry
- Access
Next Steps
We will follow-up on all concerns or issues raised. We will work with commissioners, providers, and service users to understand both where services are working well and where further development may be needed.
Not long came out of QE. Thank you so much to all the amazing nurses and doctors who looked after me could not have asked for more care - nothing was too much trouble
Charlton football [vaccination centre] is a well-oiled machine. Literally in and out in 5 minutes
I have felt stressed and, at times, completely helpless
Have your say
Do these experiences of health and social care services sound familiar? Or has your experience been completely different? It only takes a minute to tell us about your experience of health and social care. We use your views to raise concerns with the people running NHS and social care services to make care better.
The feedback presented in this report represents 961 responses from the following sources:
- Calls and emails to Healthwatch Greenwich from Greenwich residents and service users
- Conversations as seen on social media
- Online reviews of services
No recommendations were made in this report.
Downloads
For more information on our feedback report, contact Penny:
penny@healthwatchgreenwich.co.uk
020 8301 8340
If you require any of the information in this article in a different language or format, please contact us on 020 8301 8340 or email info@healthwatchgreenwich.co.uk
