What did we hear in October 2022? What action was taken by providers?
During October, we heard from 233 service users from the following:
• Calls and emails to Healthwatch Greenwich from Greenwich residents and service users
• Meetings between Healthwatch Greenwich and groups of Greenwich service users or advocates
• Outreach and engagement events by Healthwatch Greenwich
This month we are using a new approach, working with our system partners[1] to:
- Understand any action they’ve taken in response to our Monthly Feedback Report
- Share the actions taken with service users, patients and the public
To pilot this new approach, this month we have focused on three detailed case studies from Linda, Susan and Ellen.
[1] The organisations (NHS, Local Authorities, social & care bodies, and other stakeholders) that meet health and care needs across Greenwich
Downloads
Please email Penny@healthwatchgreenwich.co.uk if you need this report in a different format.
