News and reports

The NHS announces that systems are now back online following the global IT outage on Friday, 19 July. Patients are advised to attend appointments as normal unless told otherwise by their GP practice.

The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system which is causing disruption in the majority of GP practices.

Patients with multiple sclerosis are to benefit from a new 10-minute injection on the NHS that can help slow the progression of disability while cutting their treatment time in hospital.

On Thursday 12 July, NHS England published their annual GP Patient Survey. Read Healthwatch England's response.

Mia Mikala Ofori, an outreach volunteer at Healthwatch Greenwich, shares her journey with making a difference in her local community and growing her confidence while working with our team.

Our Annual Report for the year 2023-2024. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2024-2025.

Aaliyah shares how not being listened to by her doctor left her feeling ignored, overlooked, and worried that she'd not received optimal care.

On Monday 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. NHS England has been made aware that a cyber criminal group published data on Friday 21 June which they are claiming belongs to Synnovis and was stolen as part of this attack.

Doctors will be on a six-day strike from Thursday 27 June. This is likely to increase pressure on hospitals across south east London.

On Thursday 6 June, Healthwatch Greenwich was awarded the Employer Impact Award at the Greenwich Employability Awards. The awards were created to celebrate the exceptional impact and contributions of students from the University of Greenwich and external partners.

Read and download the full report at the end of this page.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.