Advice and Information
News and reports
Disabled people report being blocked from NHS care due to poor communications
Healthwatch England's deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England & the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.
News
NHS waits: Healthwatch response on BBC radio 4
Find out more about why our national director, Louise Ansari, appeared on BBC radio 4 this morning.
News
NHS acts on your feedback to improve dental care
Thanks to you, NHS England will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our response.
News
Fall in patient satisfaction with GPs
The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response.
Response
Social Care reform: your questions answered
Read more about the upcoming changes to social care reform and what they mean for you.
Blog
Post pandemic: What are people telling us about mental health support?
Before the COVID-19 pandemic, Healthwatch England asked people about their experiences of getting mental health support. Three years on, we look at what has changed and the questions the NHS needs to answer.
News
Do you care for a child with Special Educational Needs or a Disability? (SEND)
There are less than 10 days left to respond to the Government's Green Paper for children with Special Educational Needs and Disabilities (SEND).
Advice and Information
Enter and View Report: The Oaks
Read and download the Enter & View report for The Oaks care home in New Eltham.
Report
What did we hear in June 2022?
Read and download our June 2022 Feedback report and response from LGT.
Report
Cancer experience in Greenwich
Read more about the Cancer experience survey results from Lewisham and Greenwich NHS trust.
News
This is my mental health story. What’s yours?
Jo lives with mental health challenges, including depression and borderline personality disorder. They share their story of waiting for the right support and explain how the NHS could improve their life.
Blog