The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response.
Before the COVID-19 pandemic, Healthwatch England asked people about their experiences of getting mental health support. Three years on, we look at what has changed and the questions the NHS needs to answer.
Jo lives with mental health challenges, including depression and borderline personality disorder. They share their story of waiting for the right support and explain how the NHS could improve their life.