1. Briset Corner Surgery is Closing

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    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.

  2. Sale of 8 GPs to Operose Health by AT Medics

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    We are aware of this and will continue to engage local people on the quality of services.

  3. More face-to-face GP appointments to be offered to those who need it in Royal Greenwich

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    NHS England has issued new guidance to GP practices across the country on facilitating more face-to-face appointments for patients.

  4. NHS Patients, staff and visitors must continue to wear face coverings in healthcare settings

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    England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.

  5. Global supply disruption for some blood test equipment

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    There is a global shortage of some equipment used commonly for taking blood tests in the NHS.

  6. What medical support are you entitled to if you’re new to the UK?

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    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  7. Our CEO reacts to the Government's Plan for Patients

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    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  8. Third of patients struggle contacting GP practice

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    New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice

  9. Patients and public need urgent reassurance on NHS winter crisis and recovery

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    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

  10. Referrals black hole’ - new findings of people’s experiences of GP referrals

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    Latest data suggests as many as one in five GP referrals for specialist care bounce back to general practice. Healthwatch England calls for more to be done to understand people’s experience of getting a referral.

  11. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

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    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  12. More admin staff needed to help tackle GP access issues

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    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read with Healthwatch England response.

  13. Integrated Care Partnership meets on 24th July

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    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  14. Cancellations of NHS care are having serious impacts on two-thirds of patients

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    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  15. The hidden wait for cancer care

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    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  16. Paul’s experience: “I just feel lost in the system.”

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    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  17. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

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    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  18. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

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    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  19. Third of people in England lack confidence they can access critical NHS services

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    Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  20. Care Quality Commission (CQC) 2022 adult inpatient survey at Lewisham and Greenwich NHS Trust

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    Find out how Lewisham and Greenwich NHS Trust performed in the latest Adult Inpatient Survey of 2022.

  21. NHS urged to do more to help patients leave hospital safely

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    Healthwatch England new research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.

  22. Our response to the news that Government has reached an agreement with medical unions in England

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    Responding to the news that Government has reached an agreement with medical unions in England, which if accepted, could end consultant strikes, Joy Beishon, Chief Executive of Healthwatch Greenwich said:

  23. Can I access my GP records online?

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    From 31 October 2023, GP surgeries gave patients online access to their new health record entries. Find out what information is in your record and how to access it.

  24. “We just want what’s best for our daughter."

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    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  25. Over 10,000 NHS pharmacies begin treating people for common conditions

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    Patients in England will be able to get treatment for seven common conditions at their high street pharmacy from today without needing to see a GP, as part of a major transformation in the way the NHS delivers care.

  26. More time, energy, and feeling fitter would motivate people to be more active

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    Nearly 3 in 4 (72%) of UK adults said that having more time, energy and feeling fitter would motivate them to be more physically active.
    UK adults are more than twice as likely to spend most of their time watching TV (38%) compared to cooking/preparing food (15%).

  27. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

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    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  28. Shweta’s experience: “If only a GP had seen me in person, I would have my degree with no delays.”

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    An international student shared how not receiving timely care delayed her prospects of graduating on time.

  29. NHS to roll out ‘Martha’s Rule’

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    The head of the NHS on 21st February announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.