1. Access to services remains the key health and social care issue for south east London residents

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    More needs to be done to improve access to NHS services in south east London, according to hundreds of people who took part in the region-wide survey.

  2. British public satisfaction with the NHS lowest in 25 years

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    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  3. NHS waits: Healthwatch response on BBC radio 4

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    Find out more about why our national director, Louise Ansari, appeared on BBC radio 4 this morning.

  4. Lewisham and Greenwich NHS 'worse than expected' in patient survey

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    Out of 134 NHS Trusts, Lewisham and Greenwich NHS Trust are placed in the bottom 5% performers, achieving a 'worse than expected' result.

  5. ‘Review culture’ is on the rise, yet only one in ten feed back on health services.

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    Healthwatch Greenwich appeals for more people to feedback on NHS care.

  6. British Social Attitudes Survey results are in – our response

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    Public satisfaction with the NHS has slumped to its lowest level ever recorded by the British Social Attitudes Survey (BSA). Despite this, the public shows very strong support for the NHS. Read the response from Healthwatch England

  7. More admin staff needed to help tackle GP access issues

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    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read with Healthwatch England response.

  8. Integrated Care Partnership meets on 24th July

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    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  9. Cancellations of NHS care are having serious impacts on two-thirds of patients

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    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  10. The hidden wait for cancer care

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    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  11. Paul’s experience: “I just feel lost in the system.”

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    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  12. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

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    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  13. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

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    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  14. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

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    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  15. Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

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    Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

  16. Care Quality Commission (CQC) 2022 adult inpatient survey at Lewisham and Greenwich NHS Trust

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    Find out how Lewisham and Greenwich NHS Trust performed in the latest Adult Inpatient Survey of 2022.

  17. Yasmin’ Experience: “I felt desperate, I got out of bed, walked out of the ward, and left the hospital in my pyjamas."

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    Yasmin, a patient at the Emergency Department of Queen Elizabeth Hospital, opens up about her unpleasant experience at the hospital.

  18. Anna’s Experience: "You’ll have to start the referral process all over again.”

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    Anna's battle with a musculoskeletal condition is worsened by missed appointments, delays, and a lack of support, leaving her in pain and feeling neglected.

  19. NHS urged to do more to help patients leave hospital safely

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    Healthwatch England new research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.

  20. Athena’s Experience: “I felt abandoned.”

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    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  21. Government and unions urged to find resolution to strike action

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    Five organisations representing NHS leaders and patients join forces regarding on-going industrial action in the NHS.

  22. “We just want what’s best for our daughter."

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    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  23. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

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    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family

  24. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

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    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  25. Shweta’s experience: “If only a GP had seen me in person, I would have my degree with no delays.”

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    An international student shared how not receiving timely care delayed her prospects of graduating on time.