1. Report -

    This escalation report is regarding concerns raised by service users, who have been unable to contact the branch surgery at Eltham Medical Practise by phone.
  2. Report -

    We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information.
  3. News -

    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.
  4. Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.
  5. Report -

    Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020.
  6. Report -

    As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.
  7. Advice and Information -

    The NHS have provided a patient guide to using video consultations
  8. Report -

    Following our GP website audit in April 2020, we spoke to PPG leads in Greenwich in order to:map the range of ways PPGs operate; understand where they are working well, & why, and describe the challenges faced by PPGs in the wake of the pandemic.
  9. Report -

    As a result of the COVID-19 pandemic, COVID-19 specific data sharing for GP practices across South East London is being established.