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Advice and Information

Ambulance driver standing behind an ambulance speaking to a woman.

NHS 111: Booking your A&E appointment

Learn what NHS 111 is and how you can use the service to book an A&E appointment
10 March 2025
Photo of a Ramadan lantern on a table.

A guide to wellbeing and patient care during Ramadan

Ramadan is a time of spiritual reflection and community, but it also brings unique health considerations for those who observe the fast.
27 February 2025
Woman standing in front of ambulance at a hospital.

Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
25 February 2025
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Dignity in care: What can I expect from services?

Dignity Action Month is an annual opportunity for health and social care workers, and members of the public to uphold people's rights to dignity. To commemorate this important month, we are sharing what you can expect from services to ensure you're treated with dignity and respect when accessing care.
3 February 2025
Healthcare professional helps older man

Getting a second opinion about your care

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
3 February 2025
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What happens at an NHS cervical screening appointment

Find out what to expect at a cervical screening.
24 January 2025

What should I do if my GP removes me from their list?

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.
13 January 2025

What is Martha's Rule and how do I use it?

Martha’s Rule is a major patient safety initiative providing patients and families with a way to seek an urgent review if their or their loved one’s condition deteriorates and they are concerned this is not being responded to.
18 December 2024
Woman speaking to man in hospital

Winter vaccinations and winter health: what can I do to keep safe this winter?

From 20 December, you will no longer be able to book winter vaccinations online or via NHS 119, however, you can still visit a COVID-19 walk-in vaccination site or find a pharmacy offering the flu vaccine, but you may have further to travel further.
17 December 2024
Woman walking alone

Someone I love has died - where can I find support?

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
3 December 2024
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Where can I go for diabetes care in Greenwich?

Diabetes is one of the most common diseases affecting all age groups. Find out what local support is available to people at risk of developing Type 2 diabetes.
11 November 2024
man addresses group of people

South East London Healthwatch Insights

Find reports and research studies from South East London Healthwatch.
7 November 2024

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