Advice on NHS complaints process from 1 February 2021
We are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.
4 February 2021
man getting a blood test at a mobile clinic
What is a personalised care plan
All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.
26 January 2021
Image of COVID Vaccination Centre sign
COVID-19 vaccinations and booster jabs in Royal Greenwich
Take a look at what you need to know about the COVID-19 vaccination programme, including where to go, and why it's important.
18 January 2021
Image of a smartphone screen. the left corner has a selfie of an older man with a younger woman, both smiling at the camera. The upper right corner has the NHS test and trace logo and a speech bubble "Protect your loved ones. Get the App"
The NHS COVID-19 app is now available to download for free in England and Wales
On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.
29 September 2020
How to communicate better with people with hearing loss
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
11 September 2020
Woman helping an elderly man use a IPad
Coronavirus: What does shielding mean?
Find out more about shielding, who it applies to, and what to do if you are shielding.
11 September 2020
online devices
Video consulting with your NHS
The NHS have provided a patient guide to using video consultations
4 September 2020
Photo of the entrance to Queen Elizabeth Hospital
What can you expect when you're discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
4 September 2020
an elderlry man wearing a mask
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
24 July 2020
Ambulance outside an A&E
COVID-19 information
Read the latest advice and information from NHS England and Public Health England about the Coronavirus.
16 June 2020
a photo of Eltham Community Hospital
Update on Circle MSK Services During the Coronavirus Pandemic
Please see the following information from Circle MSK:
27 March 2020
Woman sitting on a picnic blanket with her baby
Where can I go for support for my mental health as a parent?
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019