News and reports

On Thursday 12 July, NHS England published their annual GP Patient Survey. Read Healthwatch England's response.

Mia Mikala Ofori, an outreach volunteer at Healthwatch Greenwich, shares her journey with making a difference in her local community and growing her confidence while working with our team.

Our Annual Report for the year 2023-2024. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2024-2025.

Aaliyah shares how not being listened to by her doctor left her feeling ignored, overlooked, and worried that she'd not received optimal care.

On Monday 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. NHS England has been made aware that a cyber criminal group published data on Friday 21 June which they are claiming belongs to Synnovis and was stolen as part of this attack.

Doctors will be on a six-day strike from Thursday 27 June. This is likely to increase pressure on hospitals across south east London.

On Thursday 6 June, Healthwatch Greenwich was awarded the Employer Impact Award at the Greenwich Employability Awards. The awards were created to celebrate the exceptional impact and contributions of students from the University of Greenwich and external partners.

Read and download the full report at the end of this page.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Services across south east London continue to be affected following the ransomware cyber-attack on Synnovis earlier this week. NHS organisations across London continue to work in partnership to manage patient care.

On Wednesday 5 June, Healthwatch Greenwich joined 15 local residents at a tea and coffee afternoon at Greenwich and Bexley Community Hospice to learn about their experiences of health and social care services.

On Monday 3 June, Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care service users in Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth.