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News and reports

GP sitting opposite a patient about to take their temperature

Third of patients struggle contacting GP practice

New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice
21 December 2022
News
Three women talking in hospital corridor

Union urged to clarify that life preserving care will be maintained during strike action

Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.
20 December 2022
News
Elderly_woman_in_wheelchair

Joint Emergency Team (JET) Report with provider's response

Find out what we heard from JET service users' carers and relatives.
20 December 2022
Report
Cup of coffee

Where to find warm spaces in Greenwich

Find out more about the Royal Borough of Greenwich handy 'warm space' search tool.
13 December 2022
Advice and Information
lady in GP waiting room

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
13 December 2022
Advice and Information
Person holding a cup of coffee

What to do if you see someone sleeping rough

The Severe Weather Emergency Protocol (SWEP) has been activated across London. This means councils have opened emergency provisions to make sure people can be brought off the streets into somewhere warm.
13 December 2022
Advice and Information
London ambulance

NHS Industrial action - our response

We’ve called on NHS England to support people during any industrial action by staff.
7 December 2022
Response
Picture of NHS hospital corridor

Lung checks - information in different languages

This article contains links to lung check information in different languages
7 December 2022
Advice and Information
Man smiling with his two young children

Scarlet fever - all you need to know

Find out more about Scarlet fever, including when to go to A&E.
7 December 2022
Advice and Information

Want to make a difference? Join our board!

Find out more about our board opportunity.
1 December 2022
News
A nurse smiling at the camera in a hospital

Our National Director responds to NHS strikes

Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.
29 November 2022
Response
man addresses group of people

What did we hear in October 2022? What action was taken by providers?

Find out what we heard from service users in October and what action has been taken by providers to address concerns.
29 November 2022
Report

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