Advice and Information
News and reports

Making a complaint about your GP
This page tells you where to start when you want to sort out a problem with a GP.
Advice and Information

Patients and public need urgent reassurance on NHS winter crisis and recovery
Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.
News

Local Neighbourhood Care Service Report (LNCS): Part 2
Read and download the full Local Neighbourhood Care Service (LNCS) report, Part 2.
Report

“Why Me?”: Women’s views of cervical screening in Greenwich
Find out what we heard from women in Greenwich about cervical screening and download the full report at the end of this article.
Report

What did we hear in November 2022? What action has been taken?
Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
Report

Third of patients struggle contacting GP practice
New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice
News

Union urged to clarify that life preserving care will be maintained during strike action
Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.
News

Joint Emergency Team (JET) Report with provider's response
Find out what we heard from JET service users' carers and relatives.
Report

Where to find warm spaces in Greenwich
Find out more about the Royal Borough of Greenwich handy 'warm space' search tool.
Advice and Information

Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
Advice and Information

What to do if you see someone sleeping rough
The Severe Weather Emergency Protocol (SWEP) has been activated across London. This means councils have opened emergency provisions to make sure people can be brought off the streets into somewhere warm.
Advice and Information