Healthwatch England's deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England & the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.
Thanks to you, NHS England will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our response.
The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response.
Before the COVID-19 pandemic, Healthwatch England asked people about their experiences of getting mental health support. Three years on, we look at what has changed and the questions the NHS needs to answer.