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News and reports

Man sits on sofa and holds his head in his hands. (Representative Photo)

Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.
5 September 2023
News
Image of older woman being cared for at home in bright room

Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.
31 August 2023
News
Healthwatch Greenwich volunteer Glory at Clover Health Centre

What did we hear in July 2023? What action has been taken?

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
23 August 2023
Report
A group of Nepalese elderly women sitting in large hall.

Empowering Nepali elderly women: A vibrant community group bridges gaps in healthcare access and communication

This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.
21 August 2023
Blog
CQC Ratings of Eltham Palace Surgery

Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.
16 August 2023
News
Health Care Services and their contacts

Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!
9 August 2023
News
Circle MSK

Paul’s experience: “I just feel lost in the system.”

Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.
4 August 2023
News
Patient and doctor.

The hidden wait for cancer care

Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.
31 July 2023
News
lady in GP waiting room

Cancellations of NHS care are having serious impacts on two-thirds of patients

Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.
27 July 2023
News
GP sitting opposite a patient about to take their temperature

When patient voices go unheard

The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.
26 July 2023
Blog
HWG Community Engagement Officer with p

What did we hear in June 2023? What action has been taken?

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.
24 July 2023
Report
Healthwatch Greenwich volunteer Dylan Heller.

'I became acutely aware of the challenges faced by underrepresented communities': Healthwatch Greenwich volunteer Dylan

Our volunteer, Dylan Heller, describes her time volunteering with HWG as an 'immensely transformative experience,' which supported her personal growth and development while also teaching her the importance of empathy and active listening.
20 July 2023
Blog

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