News and reports

Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

This South Asian Heritage Month, Healthwatch Greenwich celebrates an inspirational story of a small Nepalese community group that teaches, trains, and empowers Nepali elderly women. Our Communication Officer, Chandan visits ‘Feel Better’ event.

The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

The key to addressing this challenge lies in recognising the importance of patient and family voices and actively incorporating them into the fabric of health and care decision-making, writes Healthwatch Greenwich CEO Joy Beishon.

Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

Our volunteer, Dylan Heller, describes her time volunteering with HWG as an 'immensely transformative experience,' which supported her personal growth and development while also teaching her the importance of empathy and active listening.