News and reports

Sir Robert Francis QC to step down as our chair and from the Care Quality Commission Board.

Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered.

Get involved and participate in conversations about health in South east London.

A new NHS tool has been created to find out the average waiting time for your upcoming treatment, consultation or surgery.

Find out more about the Patient Safety Partner opportunity.

Learn more about how you can get involved.

Find out what we have been hearing from 2021-2022 in this feedback report summary.

Find out what the public has been telling us about health and social care during March 2022.

The latest NHS data shows that a record number of people are waiting for care, although the number of people waiting a year or more has fallen slightly. Read the Healthwatch England response.

Find out what support is available to help you travel to your hospital appointments.

For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

Find out why we are supporting Bowel Cancer Awareness Month.