1. Enter and View Report: 101 Royal Hill

    Report -

    Read and download the full report at the end of this page.

  2. What patients want: a vision for the NHS in 2030

    Report -

    Using experiences of care from over 10 million people collected over the past ten years, we have a bold vision for the NHS in 2030. Find out where we think the NHS should be in six years and how it can get there.

  3. Dentistry: new patient premium kicks off today

    Response -

    As part of the dental recovery plan, dental practices will benefit from extra cash for taking on new NHS patients from today, Friday 1 March, to improve access. Read our response.

  4. Healthwatch Greenwich Stakeholders’ Perception Survey 2023

    Report -

    Read and download the full report at the end of this page.

  5. Our response to the increase in dental charges

    Response -

    Read our response to the increase in fees for NHS dental care.

  6. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  7. Enter and View Report: 58 the Village

    Report -

    Read and download the full report at the end of this page.

  8. Raising Awareness of Women’s Cancer Screening

    News -

    On Women’s Day, we were in General Gordon Square with a focus on promoting women’s health screening. Using a combination of strategies in a community setting, including face-to-face interaction (short, informal conversations), incentives (freebies), and information resources (leaflets), Healthwatch Greenwich promoted, encouraged, and reassured women about breast and cervical screening.
    Among the women we spoke to, awareness gaps were evident, particularly among recently migrated women. For others, trust in healthcare providers and systems is a key driver, with positive experiences encouraging future attendance. In addition, their children were a motivating factor for some. Negative experiences with GPs and hospitals (even when unrelated to screening) reduced the likelihood of women attending screening appointments. Some expressed fear of discomfort or pain, reducing motivation to take up screening opportunities, and women with mobility challenges faced physical barriers in accessing screening.

  9. What did we hear in April 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  10. Experiences of Black and ethnic minority carers

    Report -

    Read Healthwatch Greenwich's latest report providing insight into the challenges carers within Black and ethnic minority communities face in navigating their roles and accessing support.

  11. Community-driven solutions: a co-production approach to improving mental wellbeing

    Report -

    Read Healthwatch Greenwich's latest report exploring mental wellbeing experiences within local Greenwich communities and strategies to improve access to mental wellbeing support.

  12. Healthwatch England calls attention to public attitudes toward pharmacy services and challenges facing Pharmacy First rollout

    News -

    Healthwatch England's report titled Pharmacy: What People Want published on 30 April explores people's experiences and attitudes towards pharmacy services in England and identifies approaches that healthcare leaders and the wider sector can take to improve services.

  13. What did we hear in May 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. Whooping cough cases are on the rise-how can you protect your baby?

    Advice and Information -

    With rising cases of whooping cough in England, the NHS is encouraging expecting mothers to get the whooping cough vaccine to protect their babies.

  15. Government announces plan to give patients a choice of where they get out of hospital care

    News -

    On 15 May, the government announced that from Autumn, it will test out its patient choice expansion plan in new areas across the country to give patients a choice of where they receive out-of-hospital care.

  16. Carers and services come together to learn about how they can better support people living with dementia.

    News -

    On Friday 17 May, Healthwatch Greenwich and our team of volunteers joined in the Dementia Action Week event organised by the Royal Borough of Greenwich at Eltham Library to speak with carers of people living with dementia.

  17. South East London Suicide Bereavement Service

    Advice and Information -

    If you have lost someone to suicide, the South East London Suicide Bereavement Service is here for you. They work with people across the boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark, including children and young people who feel that they would benefit from their service.

  18. Where can I go to get help for insect bites and stings?

    Advice and Information -

    Insect bites or stings are not usually serious and get better in a few days. But sometimes they can become infected or cause a serious allergic reaction. Using NHS guidelines, we have provided some advice and information on where to get help for infected bites and stings.

  19. How is the Synnovis cyber attack affecting services in south east London?

    News -

    On Monday 3 June, Synnovis, a provider of lab services, was the victim of a ransomware cyber attack. This is having significant impact on the delivery of services at Guy’s and St Thomas’, King’s College Hospital NHS Foundation Trusts and primary care service users in Bexley, Greenwich, Lewisham, Bromley, Southwark and Lambeth.

  20. What did we hear from local residents attending the Greenwich and Bexley Community Hospice tea and talk session?

    News -

    On Wednesday 5 June, Healthwatch Greenwich joined 15 local residents at a tea and coffee afternoon at Greenwich and Bexley Community Hospice to learn about their experiences of health and social care services.

  21. Update on Synnovis cyber attack

    News -

    Services across south east London continue to be affected following the ransomware cyber-attack on Synnovis earlier this week. NHS organisations across London continue to work in partnership to manage patient care.

  22. What did we hear in June 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  23. Enter and View Report: 1a Webb Road

    Report -

    Read and download the full report at the end of this page.

  24. Healthwatch Greenwich wins Employer Impact Award

    News -

    On Thursday 6 June, Healthwatch Greenwich was awarded the Employer Impact Award at the Greenwich Employability Awards. The awards were created to celebrate the exceptional impact and contributions of students from the University of Greenwich and external partners.

  25. Doctors to go on a six-day strike from Thursday 27 June

    News -

    Doctors will be on a six-day strike from Thursday 27 June. This is likely to increase pressure on hospitals across south east London.

  26. Update on Synnovis cyber attack and where to get support with your questions

    News -

    On Monday 3 June, Synnovis, a pathology laboratory which processes blood tests on behalf of a number of NHS organisations, primarily in South East London, was the victim of a cyber attack. NHS England has been made aware that a cyber criminal group published data on Friday 21 June which they are claiming belongs to Synnovis and was stolen as part of this attack.

  27. Aaliyah’s Experience: “I was seen but I was not heard”

    News -

    Aaliyah shares how not being listened to by her doctor left her feeling ignored, overlooked, and worried that she'd not received optimal care.

  28. Healthwatch Greenwich Annual Report 2023-24

    Report -

    Our Annual Report for the year 2023-2024. How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2024-2025.

  29. "Joining Healthwatch Greenwich as a volunteer has been a new and enjoyable experience. The reason why I decided to volunteer was to help support my local community and better understand the issues that our communities face"

    Blog -

    Mia Mikala Ofori, an outreach volunteer at Healthwatch Greenwich, shares her journey with making a difference in her local community and growing her confidence while working with our team.

  30. Annual GP Patient Survey-Healthwatch England Response

    Response -

    On Thursday 12 July, NHS England published their annual GP Patient Survey. Read Healthwatch England's response.

  31. NHS to rollout new multiple sclerosis jab cutting treatment time in hospital by over 90%

    News -

    Patients with multiple sclerosis are to benefit from a new 10-minute injection on the NHS that can help slow the progression of disability while cutting their treatment time in hospital.

  32. Disruption to GP services following global IT outage

    News -

    The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system which is causing disruption in the majority of GP practices.

  33. Update on Global IT Outage and impact on GP services

    News -

    The NHS announces that systems are now back online following the global IT outage on Friday, 19 July. Patients are advised to attend appointments as normal unless told otherwise by their GP practice.

  34. Dementia diagnoses in England at a record high

    News -

    Recent NHS data shows a record number of people are being diagnosed with dementia. The NHS is encouraging people to come forward and get checked if they have any common early signs or symptoms of the disease.

  35. Department of Health and Social Care announces national RSV vaccination campaign

    News -

    The UK will launch a national respiratory syncytial virus (RSV) vaccination programme from Sunday, 1 September 2024, protecting newborns and older adults.

  36. Enter and View Report: Samuel Close 1

    Report -

    Read and download the full report at the end of this page.

  37. Dementia cases are on the rise- find out how you can get checked

    Advice and Information -

    A record number of people are being diagnosed with dementia in England. Find out how you can get checked for dementia and what to expect if you get a diagnosis.

  38. What is respiratory syncytial virus (RSV) and who can get the vaccine?

    Advice and Information -

    A national respiratory syncytial virus (RSV) vaccination programme will start on Sunday, 1 September 2024, protecting newborns and older adults. Find out about RSV, who can get the vaccine, and what you can do to stay safe.

  39. Hospital Admissions and Delayed Discharge: Patient Needs and Support

    Report -

    Read Healthwatch Greenwich's latest report providing insight into the experiences and perspectives of patients, their
    families, and stakeholders to understand the reasons behind potentially preventable hospital admissions and delayed discharges.

  40. Public attitudes toward Physician Associates

    News -

    The latest poll commissioned by Healthwatch England explores patients experiences of Physician Associates. This research comes at an important time when the NHS plans to triple the number of Physician Associates it employs.

  41. What is a physician associate and what do they do?

    Advice and Information -

    With the NHS planning to employ more physician associates, find out what care they can offer you and how their role differs from that of doctors.

  42. GP collective action-what does this mean and how does this affect access to GP services?

    News -

    On Thursday, 1 August, the British Medical Association announced that GP's in England have voted in favour of taking part in collective action in protest of limited funding increases for the 2024/5 GP services contract. Find out more about accessing GP services during the collective action.

  43. GP collective action-Healthwatch England Response

    Response -

    On Thursday, 1 August, the British Medical Association announced that GPs in England have voted in favour of collective action in protest of limited funding increases. Read Healthwatch England's response.

  44. Blood cancer patients to benefit from first targeted treatment available on the NHS

    News -

    Patients in England with a form of blood cancer known as marginal zone lymphoma (MZL) can now benefit from a take-at-home tablet available on the NHS. The game changing treatment could halt the progression of their cancer and provide an alternative to rounds of chemotherapy.

  45. NHS announces new gene-editing therapy that could cure blood disorder

    News -

    On Thursday, 8 August, the NHS announced the release of a "life-changing" gene-editing therapy treatment for patients living with a genetic blood disorder.

  46. What did we hear in July and August 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  47. NICE publishes first national guidance on diagnosing and monitoring diabetic retinopathy

    News -

    On Tuesday, 13 August, the National Institute for Health and Care Excellence (NICE) published the first national guidance on diagnosing and monitoring diabetic retinopathy in people under the care of hospital eye services.

  48. Enter and View Report: 1a Erindale Care Home

    Report -

    Read and download the full report at the end of this page.

  49. Enter and View Report: 88 Montbelle Road

    Report -

    Read and download the full report at the end of this page.