1. Contact us using British Sign Language (BSL)

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    Find out how to contact us using a British Sign Language (BSL) interpreter.

  2. Our CEO reacts to the Government's Plan for Patients

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    The Government announced its 'Plan for Patients', a programme to help the NHS and care system.

  3. Lewisham and Greenwich NHS 'worse than expected' in patient survey

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    Out of 134 NHS Trusts, Lewisham and Greenwich NHS Trust are placed in the bottom 5% performers, achieving a 'worse than expected' result.

  4. Greenwich care company rated as 'inadequate'

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    The CQC inspection rating for Brisen Care Company is 'inadequate'.

  5. New survey shows poor experience of NHS community mental health services

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    A new CQC survey reports deteriorating experiences of NHS community mental health services across England.

  6. Local NHS trust 'better than expected' in Community Mental Health services

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    Find out more about the recent CQC survey results for Oxleas NHS Trust and how it compares to the rest of the country.

  7. New data reveals delay to cancer care

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    Read our response to the latest NHS data on cancer support.

  8. Want to make a difference? Join our board!

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    Find out more about our board opportunity.

  9. Union urged to clarify that life preserving care will be maintained during strike action

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    Following reports that life-saving cancer care could be affected by strike action. We have written to the RCN asking for the issue to be clarified.

  10. Third of patients struggle contacting GP practice

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    New data has revealed that nearly a third of patients (29%) find it difficult to contact their GP practice

  11. Patients and public need urgent reassurance on NHS winter crisis and recovery

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    Healthwatch England is concerned that coverage in recent days showing the NHS at breaking point will exacerbate already-low public confidence that people can get urgent and emergency care when they need it most.

  12. New funding to speed up hospital discharge

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    The NHS will buy thousands of extra beds in care homes and other settings to help discharge more patients to free up hospital beds. Our national director Louise Ansari responds.

  13. NHS tells patients to seek emergency care as needed during latest strike action

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    Read the latest NHS advice on strike action.

  14. Referrals black hole’ - new findings of people’s experiences of GP referrals

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    Latest data suggests as many as one in five GP referrals for specialist care bounce back to general practice. Healthwatch England calls for more to be done to understand people’s experience of getting a referral.

  15. CQC publishes reports on Lewisham and Greenwich NHS Trust

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    The Care Quality Commission (CQC) has published two reports for Lewisham and Greenwich NHS Trust following a recent inspection in December.

  16. Help shape a new community Ear, Nose and Throat (ENT) community service

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    Help shape a new community Ear, Nose and Throat (ENT) community service. This webinar invitation is for patients across south east London.

  17. Happy International Women's Day 2023

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    This year, the theme of International Women's Day is #EmbraceEquity. Find out why it is more important than ever for healthcare providers to prioritise this in their services.

  18. Junior doctors and dental trainees to take strike action

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    The South-East London Integrated Care System (SEL ICS) reports that junior doctors and dental trainees will be taking strike action from Monday 13th - Wednesday 15th March.

  19. Six-week postnatal checks are failing many new mothers

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    Healthwatch England warns that six-week postnatal checks – required of GPs in England - are
    failing many new mothers

  20. BMA announces dates for new 96-hour walkout by junior doctors in England after Government failure to make any credible offer in talks

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    A 96-hour walkout will take place for shifts starting between 06:59 on Tuesday 11 April and 06:59 on Saturday 15 April 2023. 

  21. ‘Review culture’ is on the rise, yet only one in ten feed back on health services.

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    Healthwatch Greenwich appeals for more people to feedback on NHS care.

  22. British Social Attitudes Survey results are in – our response

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    Public satisfaction with the NHS has slumped to its lowest level ever recorded by the British Social Attitudes Survey (BSA). Despite this, the public shows very strong support for the NHS. Read the response from Healthwatch England

  23. Get involved in our new maternity project!

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    We are looking for co-researchers to help us find out more about asylum-seeking and migrant women/birthing people’s experience of maternity services.

  24. Junior Doctor Strike action: 11-15 April 2023

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    This week (10-15th April) will see strike action by junior doctors over several days from 11th-15th. Find out how this may affect services in Greenwich.

  25. Healthwatch Greenwich features in new London Maternal Health report

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    In June 2022, we submitted evidence to the London Assembly Health Committee as part of their investigation into Londoners’ experiences of using maternity services during the COVID-19 pandemic. Find out what they said in their new report.

  26. Paid Opportunity for ethnic minority adult carers- Get involved with our upcoming project!

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    We will soon be starting a new project on the experiences of accessing services, information and support for carers from an ethnic minority background and we need your help!

  27. Carers UK - unpaid carers in England and Wales providing care worth £162 billion a year

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    New findings from Carers UK and University of Sheffield's Centre for Care look at how much the contributions of unpaid carers would cost the social care system, if the hours were provided by paid care workers.

  28. New funding available to help improve local children and young people's health

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    Are you a charity, community group or not-for-profit local organisation in Greenwich? The Southeast London ICB is offering grants of up to £2,000 to help improve local children and young people’s health.

  29. Improving healthcare for the LGBT+ community- take part in the Lewisham and Greenwich NHS survey

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    If you have attended an appointment at University Hospital Lewisham, Queen Elizabeth Hospital in Woolwich, or used our community services in Lewisham in the last 12 months, Lewisham and Greenwich NHS Trust want to hear from you.

  30. COVID-19 Spring 2023 booster

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    The Covid-19 booster vaccination is still available until June 30th for certain at-risk groups

  31. CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

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    CQC publishes reports on Oxleas NHS Foundation Trust’s acute wards and psychiatric intensive care units

  32. Cost of living - a barrier to healthcare for the most vulnerable

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    Cost of living

  33. Professor David Croisdale-Appleby confirmed as new Chair of Healthwatch England

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    Professor David Croisdale-Appleby has been appointed as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

  34. Would you like to help shape maternity services in Greenwich?

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    South East London Integrated Care System (SEL ICS) is restarting the Greenwich Maternity Voices Partnership and is looking for a new service user Chair who has recently experienced maternity services.

  35. Co-produced LARC study sheds light on young people's knowledge and attitudes in Greenwich Borough, praises stakeholder

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    Sarah Crossman, Live Well Programme Lead at Greenwich Health, said co-produced LARC research gave both expected and new perspectives on young people’s attitudes towards contraception.

  36. Junior Doctors’ strike, 13 – 18 July and Consultants’ strike, 20 – 21 July

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    Back-to-back strikes by junior doctors and consultants are likely to increase pressure on hospitals across South East London. Here's how to get the help you need!

  37. More admin staff needed to help tackle GP access issues

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    National GP patient survey sees a further fall in satisfaction, especially regarding making appointments. Read with Healthwatch England response.

  38. Integrated Care Partnership meets on 24th July

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    The Integrated Care Partnership is a broad alliance of leaders from partner organisations across the South-East London Integrated Care System.

  39. Cancellations of NHS care are having serious impacts on two-thirds of patients

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    Healthwatch England's new research highlights that pressures in the NHS have serious consequences on people's lives and widen health inequalities.

  40. The hidden wait for cancer care

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    Healthwatch England's research on GP referrals highlighted the frustration patients experience due to long waits and a lack of support. This latest analysis looks at people’s experience of getting a cancer referral.

  41. Paul’s experience: “I just feel lost in the system.”

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    Paul visited his GP and was referred to Circle MSK for evaluation of his foot condition, but his treatment was delayed and complicated due to missing X-ray results and uncooperative staff, leaving him feeling lost and frustrated in the system.

  42. Junior Doctors’ strike, 11 – 15 August and Consultants’ strike, 24 – 25 August

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    Five-day strikes by junior doctors, followed by two-day strikes by consultants, are likely to increase pressure on hospitals across South East London Here's how to get the help you need!

  43. Recent inspection rates Eltham Palace Surgery ‘inadequate’ for safety of patients

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    The Care Quality Commission (CQC), the independent regulator of Health and Social Care in England, carried out its inspection of Eltham Palace Surgery in May, concluding the service was ‘performing badly’.

  44. Ava’s experience: “She needs help to walk down the road, how can that be too much to ask…”

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    An elderly woman, Ava, once active and independent, now finds herself lonely and neglected due to a lack of proper mobility assistance and care, with her son's concerns being ignored. Read with providers' response.

  45. Christopher’s experience: “I work and I look after my wife... I had to leave my wife alone for almost for a whole day”

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    Christopher's family, dealing with disabilities, faced delivery woes from NRS Healthcare, leading to lost wages and personal strain. Read with provider's response.

  46. Third of people in England lack confidence they can access critical NHS services

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    Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.