1. Annual Report 2019-2020

    Report -

    Our Annual Report for the year 2019-2020- How your feedback helped us work to improve health and social care services in Greenwich over the past year, and what our key priorities will be for 2020-21.

  2. Insight on COVID-19: Support for vulnerable children

    Report -

    This briefing focuses on the recent experiences of vulnerable children and their families when accessing health and social care services during the Covid-19 pandemic.

  3. Healthwatch Greenwich Autistic spectrum condition (ASC) report

    Report -

    Following feedback from autistic people and their families/carers, Healthwatch Greenwich conducted a study into autistic spectrum condition (ASC) specialist services for children and young people.

  4. Wellbeing support for parents of children with SEND

    Blog -

    Greenwich Parent Participation Advisory Group in Partnership with Royal Borough of Greenwich and Bromley, Lewisham and Greenwich Mind deliver 15-week wellbeing programme for parents of children and young people with SEND

  5. Learning disability nurses ease the anxiety around hospital visits

    News -

    Being in hospital can be a stressful and anxious time for anyone, especially if you are staying for an operation.

  6. Easy read information about the bowel cancer screening programme

    Advice and Information -

    These Easy Read guides tell you more about the cancer screening programme and what to do if you think you have any symptoms.

  7. What is the sunflower lanyard?

    Blog -

    The sunflower lanyard is a globally recognised symbol for non-visible disabilities, also known as hidden disabilities or invisible disabilities.

  8. Where to go for Autism support in Greenwich

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for or living with Autism Spectrum Disorder (ASD).

  9. Experiences of being in hospital for people with a learning disability and autistic people

    Blog -

    A new CQC report looks what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital.

  10. Children & Young people and Autism: a video series for families

    Advice and Information -

    A new series of videos to provide information, strategies and support for families with autism is now available on the Greenwich Community Directory website.

  11. Hello from Kiki – Healthwatch Greenwich Engagement Manager

    Blog -

    Wow, March was an incredibly busy month for us at Healthwatch Greenwich! Find out how we engaged with communities through a variety of events and activities.

  12. Athena’s Experience: “I felt abandoned.”

    News -

    Athena, a single mom with a special needs son, felt abandoned by healthcare and social services during a difficult time.

  13. What did we hear in November 2023? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  14. “We just want what’s best for our daughter."

    News -

    A family worries about their daughter's care at a supported accommodation because they don't get enough information and feel left out of decisions.

  15. What did we hear in January/February 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  16. Paul’s Experience: “We’ve lost trust in the hospital, they failed Becky”

    News -

    A father shares how negligence from hospital staff led to a traumatic experience for his daughter Becky and their family

  17. Fayola’s Experience: “I need help, Minika needs help, but no one is helping us.”

    News -

    Fayola's plea for help goes unanswered as her daughter falls ill due to lack of heating, leading to months of hospitalisation without support.

  18. What did we hear in March 2024? What action has been taken?

    Report -

    Find out what we have been hearing about health and care services in Greenwich and what action service providers have taken as a result of your feedback.

  19. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  20. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  21. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  22. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  23. Access to services remains the key health and social care issue for south east London residents

    News -

    More needs to be done to improve access to NHS services in south east London, according to hundreds of people who took part in the region-wide survey.

  24. An update from Lewisham and Greenwich NHS Trust

    News -

    An important update regarding the services available at Lewisham and Greenwich NHS Trust during lockdown.

  25. Briset Corner Surgery is Closing

    News -

    Briset Corner Surgery, 591 Westhorne Avenue, SE9 6JX will be closing on the 31st March 2020. Patients will no longer be able to access primary care medical services from the practice after this date.

  26. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  27. New NHS online support launched for people with diabetes

    News -

    New online tools for people living with diabetes are now available on the NHS to help people manage their condition during the coronavirus pandemic.

  28. An important message from Lewisham and Greenwich NHS Trust

    News -

    Lewisham and Greenwich NHS Trust is running a campaign to let local people know about the measures the Trust is taking to keep patients safe when they come to Queen Elizabeth Hospital, University Hospital Lewisham or community sites.

  29. COVID-19 Second Phase Response: What have NHS services been told?

    News -

    NHS England and NHS Improvement (NHSE&I) have written to NHS services about the second phase of the response to COVID-19.

  30. Healthwatch responds to Lewisham and Greenwich NHS Trust’s Care Quality Commission inspection rating of ‘Requires Improvement.’

    News -

    Despite significant improvement in some areas, Lewisham and Greenwich Trust has received ‘requires improvement’ in their latest assessment from the Care Quality Commission (CQC.).

  31. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  32. What We’re Doing to Help

    News -

    In the light of the current national emergency we are changing how we work, and what we do.

  33. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  34. GP websites: A report on the quality and content of website information

    Report -

    We investigated the breadth and level of information available to patients on GP websites and how easy it is to navigate websites to find information.

  35. Silvertown tunnel proposal: The health and wellbeing concerns of Greenwich residents

    Report -

    We wanted to understand how local residents feel about Transport for London (TFL)'s plans for the new Silvertown tunnel on Greenwich Peninsula. Did they have any health concerns, and if so, what were they?

  36. Mobile cancer service launched in Greenwich

    News -

    Cancer patients at Lewisham and Greenwich NHS Trust can now get essential blood tests and other procedures needed before chemotherapy, from a mobile cancer service.

  37. Get Ready For September summer programme!

    News -

    This programme, organised by Abena Oppong-Asare MP for Erith and Thamesmead, will provide an opportunity for students to discuss educational, career and social issues.

  38. Healthwatch Patient Participation Group (PPG) meeting July 2020

    Report -

    Meeting notes and agenda for the Healthwatch Greenwich PPG meeting July 2020.

  39. COVID-19 Recovery. What local residents are telling us

    Report -

    As lockdown has relaxed over the summer, we talked to local voluntary groups to hear how the Covid-19 pandemic has affected the way Greenwich residents are accessing and experiencing health and care services.

  40. Video consulting with your NHS

    Advice and Information -

    The NHS have provided a patient guide to using video consultations

  41. The NHS COVID-19 app is now available to download for free in England and Wales

    Advice and Information -

    On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.

  42. How can I find out my NHS Number?

    Advice and Information -

    You may be asked for your NHS number for some healthcare services, such as registering with a new GP or booking vaccination appointments.

  43. The Census is coming to Royal Greenwich

    News -

    The census is a once-in-a-decade survey that gives us the most accurate estimate of all the people and households in England and Wales.

  44. Safer sleep advice for parents

    Advice and Information -

    A useful guide for parents about the safe sleeping of their baby

  45. Registering with a GP if you are experiencing homelessness

    Advice and Information -

    Information about the COVID-19 vaccine and GP registration for people experiencing homelessness

  46. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The pandemic may cause you to feel worried, anxious, or scared. Here are some ways to help you look after your wellbeing.

  47. Advice on vaccinations for pregnant women

    Advice and Information -

    Advice by Public Health England for all women of childbearing age, those currently pregnant or breastfeeding.

  48. Support if you’ve lost someone during the coronavirus pandemic

    Advice and Information -

    Most people experience grief when they lose someone important to them. It affects everyone differently. There's no right or wrong way to feel.