1. How your voice is making a difference in Greenwich

    Response -

    Find out more about how your feedback has helped to improve health and social care in Greenwich.

  2. Steps that can help people waiting for NHS treatment

    Response -

    The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response.

  3. Digital health and care plan: Healthwatch response

    Response -

    Today, the Department for Health and Social Care has announced their plan for digital health and social care. Read Healthwatch England's response.

  4. Our response to Oxleas and LGT Quality Accounts

    Response -

    Read and download both NHS Trust's quality reports at the end of this article.

  5. Fall in patient satisfaction with GPs

    Response -

    The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read the Healthwatch response.

  6. BBC investigation on NHS dentistry - Healthwatch response

    Response -

    A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read our response.

  7. Our National Director responds to NHS strikes

    Response -

    Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.

  8. NHS Industrial action - our response

    Response -

    We’ve called on NHS England to support people during any industrial action by staff.

  9. Metro Gavs Race Equality Audit- Our response

    Response -

    The fight for racial equality is an ongoing battle, and it seems that even organisations dedicated to promoting inclusivity aren't immune to the struggle.

  10. NHS Dental Recovery Plan - our response

    Response -

    Under a new plan published on 7th February, people will benefit from millions more NHS dental appointments over the next year. Read our response.

  11. Dentistry: new patient premium kicks off today

    Response -

    As part of the dental recovery plan, dental practices will benefit from extra cash for taking on new NHS patients from today, Friday 1 March, to improve access. Read our response.

  12. Our response to the increase in dental charges

    Response -

    Read our response to the increase in fees for NHS dental care.

  13. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  14. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  15. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  16. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  17. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  18. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  19. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  20. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  21. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  22. COVID-19 information

    Advice and Information -

    Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

  23. How to get an NHS dentist appointment in Royal Greenwich

    Advice and Information -

    Find more information about how to find a dentist near you.

  24. Update on Circle MSK Services During the Coronavirus Pandemic

    Advice and Information -

    Please see the following information from Circle MSK:

  25. What can you expect when you're discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  26. Video consulting with your NHS

    Advice and Information -

    The NHS have provided a patient guide to using video consultations

  27. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you are shielding.

  28. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  29. The NHS COVID-19 app is now available to download for free in England and Wales

    Advice and Information -

    On Thursday 24 September, the NHS COVID-19 app officially launched across England and Wales. The NHS COVID-19 App is the simplest way to help protect those we love from coronavirus.

  30. COVID-19 vaccinations and booster jabs in Royal Greenwich

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including where to go, and why it's important.

  31. What is a personalised care plan

    Advice and Information -

    All London residents can now have a personalised care plan. The plan is linked to all the urgent care services including 111, the out of hours GPs, the London Ambulance Service and all the emergency departments.

  32. Advice on NHS complaints process from 1 February 2021

    Advice and Information -

    We are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time.

  33. Escalating a formal NHS complaint

    Advice and Information -

    If you have made a complaint under the NHS complaints procedure and you aren’t satisfied with how it was dealt with at the first stage, you have the right to ask for an independent review by the Parliamentary and Health Service Ombudsman.

  34. Where can I get Dementia support in Greenwich?

    Advice and Information -

    Find out which Royal Greenwich organisations provide advice, information and support to anyone caring for people living with dementia.

  35. Making a complaint about your GP

    Advice and Information -

    This page tells you where to start when you want to sort out a problem with a GP.

  36. Staying safe in half-term during the pandemic

    Advice and Information -

    As we move towards better weather and more daylight it is important to continue following Coronavirus safety advice.

  37. How to register with a GP in Royal Greenwich

    Advice and Information -

    Anyone can register with a GP surgery. You do not need proof of address or immigration status.

  38. Where can I get advice about NHS complaints?

    Advice and Information -

    Get support from a local organisation to help you express your views.

  39. How can I find out my NHS Number?

    Advice and Information -

    You may be asked for your NHS number for some healthcare services, such as registering with a new GP or booking vaccination appointments.

  40. COVID-19: migrant health guide

    Advice and Information -

    Advice and guidance for healthcare practitioners on the health needs of migrant patients.

  41. Safer sleep advice for parents

    Advice and Information -

    A useful guide for parents about the safe sleeping of their baby

  42. Registering with a GP if you are experiencing homelessness

    Advice and Information -

    Information about the COVID-19 vaccine and GP registration for people experiencing homelessness

  43. Coronavirus is affecting my mental health – what can I do?

    Advice and Information -

    The pandemic may cause you to feel worried, anxious, or scared. Here are some ways to help you look after your wellbeing.

  44. Teen Mental Health – A Guide for Parents

    Advice and Information -

    Your child’s teenage years are an exciting time, but they can be tricky too. Read on to find ways that you can support your child through this time of change.

  45. Long-term effects of coronavirus (long COVID)

    Advice and Information -

    For some people, coronavirus (COVID-19) can cause symptoms that last weeks or months after the infection has gone. This is sometimes called post-COVID-19 syndrome or "long COVID".

  46. Advice on vaccinations for pregnant women

    Advice and Information -

    Advice by Public Health England for all women of childbearing age, those currently pregnant or breastfeeding.

  47. Support if you’ve lost someone during the coronavirus pandemic

    Advice and Information -

    Most people experience grief when they lose someone important to them. It affects everyone differently. There's no right or wrong way to feel.

  48. Getting your second dose of the COVID-19 vaccine

    Advice and Information -

    Find out what happens after you have received your first dose of the COVID-19 vaccine.