1. What medical support are you entitled to if you’re new to the UK?

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    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  2. Free English (ESOL) classes for women only

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  3. Free English (ESOL) classes for women only

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  4. Free English (ESOL) classes for women only

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  5. Free English (ESOL) classes for women only

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  6. Free English (ESOL) classes for women only

    Event -

  7. Free English (ESOL) classes for women only

    Event -

  8. Free English (ESOL) classes for women only

    Event -

  9. Free English (ESOL) classes for women only

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  10. Free English (ESOL) class for women only

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  11. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  12. Record NHS waiting times - behind every number is someone's story

    News -

    The latest NHS data shows that a record number of people are waiting for care, although the number of people waiting a year or more has fallen slightly. Read the Healthwatch England response.

  13. March 2022 Feedback report

    Report -

    Find out what the public has been telling us about health and social care during March 2022.

  14. What we have been hearing from 2021-22

    Report -

    Find out what we have been hearing from 2021-2022 in this feedback report summary.

  15. Save the date - Quality improvement showcase

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  16. Help to improve LGBTI+ experiences in healthcare

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    Learn more about how you can get involved.

  17. Help shape the future of patient safety

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    Find out more about the Patient Safety Partner opportunity.

  18. Are you waiting for hospital treatment, consultation or surgery?

    Blog -

    A new NHS tool has been created to find out the average waiting time for your upcoming treatment, consultation or surgery.

  19. Let's talk health and care in South east London

    Blog -

    Get involved and participate in conversations about health in South east London.

  20. GP Mystery Shopping report: recorded messages

    Report -

    Service users often depend on contacting GP practices by telephone. The quality of a practice’s telephone system will impact overall patient experience and how they feel about the quality and access to care offered.

  21. London vision support session: introduction to technology

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  22. London vision support session: introduction to technology

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  23. London vision support session: introduction to technology

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  24. Managing sight loss session - London Vision

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  25. London Vision presents: Let's talk

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  26. Healthwatch England chair to step down

    News -

    Sir Robert Francis QC to step down as our chair and from the Care Quality Commission Board.

  27. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. Healthwatch England have warned decision-makers that NHS dentistry is in desperate need of reform.

  28. How can you find an NHS dentist?

    Advice and Information -

    Are you having trouble finding an NHS-funded dentist? Read our tips on what to do if you’re facing problems.

  29. Monthly carers group

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  30. London vision support session: introduction to technology

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  31. Mystery shopping report: GP registration in Greenwich

    Report -

    Read and download our full report.

  32. Steps that can help people waiting for NHS treatment

    Response -

    The latest figures from the NHS show that the number of people waiting for NHS treatment has increased by 180,000. Read our response.

  33. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  34. April 2022 Feedback Report

    Report -

    Find out what the public has been telling us about health and social care during April 2022 and read the response from the provider.

  35. How to order a repeat prescription

    Blog -

    Find out how to order repeat prescriptions.

  36. How to get free childrens' meals during school holidays

    Advice and Information -

    The local council are offering free school meals to school children during school breaks.

  37. What is Long Covid?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and when to get support.

  38. Enter and View Report: Charlton Park

    Report -

    Read and download our full Enter & View report on Charlton Park care home

  39. What is Monkeypox? What are the symptoms?

    Advice and Information -

    Find out more about Monkeypox.

  40. Meet our wonderful volunteers and find out why they are involved with us

    Blog -

    Get to know some of our volunteers below and find out what they've learnt during their time at Healthwatch.

  41. We need to focus on inequalities to address NHS waiting list

    News -

    The current hospital backlog has had a huge impact on many patients waiting for treatment. But if you are a woman, on a low income or from an ethnic minority background, you are more likely to have a worse experience of waiting for care.

  42. What is the London Care Record and how does it benefit you?

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    Read more about the London Care Record.

  43. I've made a complaint, what happens next?

    Advice and Information -

    Find out what happens after you've made a complaint.

  44. Good Food in Greenwich: Network meeting

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  45. Healthwatch England's response to Messenger review of NHS leadership

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    Our national director Louise Ansari responds to General Sir Gordon Messenger and Dame Linda Pollard’s review of health and care leadership.

  46. Voices of Sanctuary

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  47. Almost two-thirds of parents given conflicting advice on weaning

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    Find out more about introducing your baby to solid foods and the new NHS information campaign.

  48. Healthwatch England's plan: The difference we want to make for you

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    Our national director introduces our plan for the year and explains how we will focus our efforts to help make care better.

  49. New NHS waiting times figures - Healthwatch England's response

    Blog -

    Two-thirds fewer people are waiting more than two years for elective care, new figures have shown. Our national director Louise Ansari highlights that low income, gender and ethnicity affect people’s experience of waiting.